System Software Specialist, Client Infrastructure Engineering

Emory Healthcare is looking for an accomplished System Software Specialist for our position within the Client Infrastructure Engineering team. We are in search of a proficient Microsoft System Center Configuration Manager (SCCM) engineer with expertise in Intune. In this role, you will be responsible for the management of around 30,000 Windows-based machines spanning across various networks. As an SCCM engineer, your key responsibilities will encompass operating system deployments, software and driver management, patching, configuration deployments, and other enterprise-level setups. Your primary focus will be on end-point devices used by our clients. We expect this team member to possess extensive experience in working with SCCM within a large enterprise environment. This position operates with general supervision under the guidance of a Team Lead and reports to the Client Infrastructure Manager. It requires a certain level of creativity and flexibility.

Strong Microsoft System Center Configuration Manager (SCCM) experience is highly preferred. Intune is a compliment.

JOB DESCRIPTION:

• Provides technical skills and expertise required to support and advance application and system software functions and hardware of the IT department.
• Analyzes system performance and system failures including core dump analysis.
• Interfaces with vendors to resolve system problems.
• Directs the generation and maintenance of the installation of software and hardware systems. Directs studies of projected enhancements to hardware and software.
• Architects and implements business continuity solutions in a 7x24 Tier 1 environment. Supervises performance measurement and evaluation of computer systems.

MINIMUM QUALIFICATIONS:

• A bachelor's degree and five years of operating systems analysis/administration experience OR seven years of operating systems analysis/administration experience.
• Must be proficient in at least three operating systems currently used in production.

PHYSICAL REQUIREMENTS (MediumMax 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

System Software Specialist I-IV

$26.16 - $74.52/hour. The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity.